Skip to content
Back to Point Signal

Privacy Policy

Last updated:

Table of Contents

  1. Who we are
  2. What we collect
  3. Why we use your data (legal bases)
  4. Sharing
  5. Google Analytics (website)
  6. International transfers
  7. Retention
  8. Your rights
  9. Children
  10. Security
  11. Deletion and account closure
  12. Changes
  13. Contact

1. Who we are

2. What we collect

  • Account data: name, email, username, password (hashed), profile photo.
  • Subscription status and entitlements (from our web billing system).
  • Device and app data: app version, OS version, device model, language, country, time zone, IP address.
  • Usage data: features used, screens viewed, clicks, timestamps.
  • Push notification token and your notification preferences.
  • Support communications.
  • Website: cookies and similar technologies as described in our Cookies Policy.
  • Payments: processed by Stripe on the web. We do not store full card numbers.

3. Why we use your data (legal bases)

  • Provide and secure the service, authenticate you, deliver content and notifications (contract).
  • Improve the product, debug, and prevent abuse (legitimate interests).
  • Send product updates or marketing if you opt in; you can opt out anytime (consent or legitimate interests, depending on region).
  • Comply with legal obligations (legal obligation).

4. Sharing

Service providers processing data under our instructions, such as:

  • Cloud hosting and CDN/infrastructure providers.
  • Analytics: Google Analytics 4 via Google Tag Manager for our website (Google LLC/Google Ireland).
  • Email and support tools.
  • Payments: Stripe (controller for payment data).

Professional advisers, authorities, or acquirers if required by law or during a business transfer.

5. Google Analytics (website)

  • We use GA4 for aggregated usage analytics. We do not enable Google Ads features or Google Signals by default, and we do not use GA4 for targeted advertising. If we enable such features later, we will update this policy and our cookie banner choices.
  • You can reject analytics cookies via our Preferences panel and we honor Global Privacy Control signals.

6. International transfers

We may transfer data internationally. Where required, we use appropriate safeguards such as the EU Standard Contractual Clauses and the UK IDTA.

7. Retention

  • Account data: kept while your account is active, then deleted or anonymized within 30 days after closure unless needed for legal or security reasons.
  • Support tickets and logs: retained for 24 months unless needed longer for disputes or security.
  • Backups: automatically purged on a rolling basis within 35 days.

8. Your rights

  • Depending on your region: access, correction, deletion, portability, restriction, objection, and withdrawal of consent.
  • EEA/UK: You may lodge a complaint with your local data protection authority.
  • California: You have rights to know, delete, correct, and opt out of "sale"/"sharing" of personal information. We do not sell or share personal information for cross‑context behavioral advertising. We honor Global Privacy Control signals on our website.

9. Children

Our Services are for 18+. We do not knowingly collect data from children.

10. Security

We use industry‑standard technical and organizational measures, including encryption in transit, least‑privilege access, and monitoring. No system is 100% secure.

11. Deletion and account closure

In the iOS app or on the web, go to Account > Delete Account. We will permanently delete or anonymize your data within 30 days, subject to legal holds.

12. Changes

We will update this policy as needed and post the effective date.

13. Contact

privacy@pointsignal.io or postal mail to Point Signal, Inc., 1111B S Governors Ave STE 40228, Dover, DE 19904, USA.